Hiring company: Takeda
Interact with visitors and customers.
- Requires excellent English language comprehension, both written and verbal
- Ability to perform basic functions on a computer; ability to type.
- Must be able to prioritize work and handle multiple projects simultaneously
- Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
- Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
Leadership
- Integrity
- Fairness
- Honesty
- Perseverance
- Putting the patient at the center
- Building trust with society
- Reinforcing our reputation
- Developing the business
Decision-making and Autonomy
- Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
- Refers to management team for escalated donor/employee concerns (internal)
Interaction
- Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
- Attend staff meetings and other team meetings as required.
- Good verbal communication and customer service skills.
- Ability to multi-task and work as a team player.
Innovation
- Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
- Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
Complexity
- Production environment requiring the ability to walk and stand for the entire work shift.
- Requires occasional leaning, bending, stooping, crouching, reaching above shoulders and below knees and the ability to walk and stand for entire work shift. May lift up to 5 lbs. occasionally.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential: High School Diploma or equivalent required
Desired: Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Experience in a laboratory, hospital, or other regulated environment is a plus
ADDITIONAL INFORMATION
- FLSA Classification (US) - Non-Exempt
- Other duties and responsibilities as assigned.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.